Corporate Social Responsibility Policy

Last updated: January 2025

Our Commitment

ELTEEN is committed to making healthcare accessible while supporting communities through strategic partnerships and social initiatives. Our CSR policy outlines our dedication to ethical practices, community support, and sustainable healthcare.

Red Cross Partnership

Donation Program

• 2% of eligible appointment revenues donated to Red Cross emergency response
• Quarterly transparent reporting on donation amounts and impact
• Direct support for disaster relief and blood drive initiatives

Blood Drive Support

• In-app notifications for nearby blood drive events
• Partner clinic participation in hosting blood drives
• Appointment credits for verified blood donors

Access Fund

Our Access Fund provides subsidized healthcare visits for vulnerable populations:

• Income-qualified patients receive up to 80% discount
• Emergency medical fund for urgent care needs
• Partnership with local NGOs for patient identification
• Annual allocation of $2M for subsidized care

Environmental Responsibility

• Paperless operations reducing environmental footprint
• Carbon-neutral data centers for platform hosting
• Telemedicine options reducing transportation emissions
• Partner clinics encouraged to adopt green practices

Ethical Standards

Data Privacy

• HIPAA-compliant data handling
• End-to-end encryption for patient information
• Regular security audits by third parties
• Patient data never sold or shared for marketing

Fair Pricing

• Transparent pricing displayed before booking
• No hidden fees or surprise billing
• Price matching for comparable services
• Regular pricing audits to ensure fairness

Community Engagement

• Free health screenings in underserved communities
• Healthcare education programs in schools
• Support for medical student scholarships
• Partnerships with local health departments

Governance

Our CSR Committee meets quarterly to review initiatives and ensure alignment with our mission. The committee includes:

• Chief Executive Officer
• Chief Medical Officer
• Community Representatives (2)
• Patient Advocate
• Environmental Specialist

Reporting & Accountability

Annual CSR reports published including:

• Financial contributions and their impact
• Number of subsidized visits provided
• Environmental metrics and improvements
• Community program participation rates
• Third-party audit results

Contact

For questions about our CSR initiatives or to propose partnerships:

• Email: csr@elteen.health
• Phone: 1-800-ELTEEN-CSR
• Mail: CSR Department, ELTEEN Health, 123 Health Ave, Seattle, WA 98101